Service Use Terms and Conditions

Corpsite Policies

Terms and Conditions

  • The Client understands and accepts the terms of this agreement and agrees to pay for these services according to the Company's billing policies. Corpsite reserves the right to change fees or charges of service.

  • Corpsite makes no warranties of any kind, whether expressed or implied, including any implied warranty of merchantability or fitness of this service for a particular purpose. Corpsite takes no responsibility for damages suffered by The Client including, but not limited to, loss of data from delays, nondeliveries, misdeliveries, or service interruptions caused by Corpsite's own negligence or The Client's errors and/or omissions.

  • Corpsite services may only be used for lawful purposes. Transmission of any material in violation of U.S., state or international regulation is prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret. The Client agrees to indemnify and hold harmless Corpsite from any claims resulting from The Client's use of this service which damages The Client or another party. Corpsite reserves the right to terminate The Client's account for any inappropriate usage.

  • Use of any information obtained via this service is at The Client's own risk.

  • The Client must be 18 years of age or older. If The Client is under 18 years of age, then a parent or legal guardian must assume responsibility for this account.

  • The Client assumes full responsibility for use of this account by others to whom The Client has granted access.

  • The Client may not resell, sublet or offer for free any account access, server space and/or privileges to others, unless The Client has been expressly authorized by Corpsite.

  • The Client agrees to pay for this account on or before the billing due date. If Payment is not received within 30 days the account may be suspended. If payment is not received within 90 days then the account will be terminated and all content relating to the account will be deleted. Termination of an account due to lack of payment does not remove The Client's responsibility under this agreement to pay all fees incurred up to the date of which services were canceled, including any collection fees incurred by Corpsite. There is a $20.00 charge for returned checks.

  • The Client may cancel this account at any time upon 30 days PRIOR WRITTEN notice to Corpsite. The Client is still responsible for any fees incurred up to the date of termination.

  • The Client understands and agrees that Corpsite has no obligation to preserve or protect any rights which the Client may have in any information placed on the System, and shall not be responsible for backing up information placed on the System.

  • The Client also understands and agrees that the use of beta programs is strictly prohibited within Corpsite's servers. The Client further agrees not to use any software, java programs, cgi scripting or other executable coding that may cause harm or excessive wear to Corpsite systems.

  • The Client agrees NOT to use any monitoring service, ping program or traceroute program to monitor Corpsite systems, services or servers. Corpsite monitors its network 24 hours per day, and monitoring by clients without the express written consent (additional fees will apply if approved) of Corpsite is strictly prohibited and can lead to immediate suspension or cancellation without notice at the sole discretion of Corpsite.

  • The Client further agrees not to misuse system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space; permitting use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for the customer's own account; resale of access to CGI scripts installed on Corpsite's servers; or attempting to use a single customer account for third party web sites by allowing more than one domain pointer to be used to reference pages within the customer's site.

  • Corpsite may cancel this account at any time for violation of any of the terms set forth herein, and/or to prevent any damage to Corpsite's systems. Please see Refund Policy.

  • These terms and conditions supersede all previous representations, understandings, or agreements, and shall prevail notwithstanding any variance with terms and conditions of any order submitted.

  • These terms and conditions are subject to change without notice. A current copy will always be available upon request.

  • The Client understands and accepts the terms of this agreement and will be bound to this agreement once the Client's account has been activated.


Privacy Policy

Corpsite respects your privacy. Any personal information you provide to us -- including and similar to your name, address, telephone number, and e-mail address -- will not be released, sold, or rented to any entities or individuals outside of Corpsite. Corpsite, or one of our authorized partners or resellers, may contact you in regards to Corpsite products or related services.

Corpsite customers may receive information regarding special Corpsite events, press releases, news of complementary technologies from our strategic partners, and/or service-specific information including security bulletins and notifications of upgrades or scheduled maintenance.

*** The Corpsite Privacy Policy is subject to change without notice.


Billing Policy

We bill  on a term basis with no minimum contract for any hosting accounts.

Please direct all billing questions to billing@corpsite.com

How do I update account contact information?

You can change your billing address and e-mail address within the Customer Portal by logging in at corpsite.com or by sending notice to billing@corpsite.com.

How do I update my payment information?

You can update your payment information within the Customer Portal by logging in at corpsite.com

How do I get copies of my invoices?

You can view, download, and print invoices from within the Customer Portal by logging in at corpsite.com or by sending notice to billing@corpsite.com

What will it cost to upgrade/downgrade my account?

Billing for Plan changes is processed within 30 days from the date of the change. Your monthly fees will be prorated based on the time remaining in your billing cycle. The credit card on file will be charged for the Plan change within that 30 day window.


Upgrade/Downgrade Policy

Changing Plans

You can change plans within the Customer Portal by logging in at corpsite.com, call our support team, or email support@corpsite.com. Additional setup fees may apply depending upon the upgrade.

Changing Servers

In most cases changing server platforms, such as moving to Windows IIS from Linux/Standard, requires the setup of a new hosting account with a setup charge of $50.00.

Additionally, the change will require a change in your site's IP address and an update of our DNS records. To avoid downtime and ensure a seamless transition you will need to have a copy of your web site on each location - new and old. We will allow a window of 5 days in which your site will remain open on your old account giving ample time for your transfer. After 5 days your old site will be deleted from the server.


Refund Policy

Client's with prepaid contracts or a credit on their account will be refunded for any unused fees where appropriate on a pro-rated basis. Microsoft Licensing fees are non-refundable. Domain registration fees are non-refundable.

All cancellations must be received in writing 30 days prior to payment due dates; regular mail and e-mail notifications are acceptable. Phone requests will not constitute acceptance of any cancellation.


Spam Policy

Using any Corpsite account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail, is prohibited. This includes email promotions done via a third-party to direct traffic to your web site and/or collect responses through email/phone or other solicitation methods.

Conduct in connection with e-mail that is an obvious nuisance (such as "mail bombing") or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, or piracy) is strictly prohibited.

Anyone sending unsolicited mass mailed messages will be considered spammers and may lose all rights to the services offered at Corpsite. Spamming is defined as sending unwanted, unsolicited email to those who have not requested or invited the message. The following are considered violations of this Policy:

  • Sending "spam," chain letters, or other unsolicited communications to any party;

  • Creating a "mail drop" for such communications, or engage or permit e-mail relay services (e.g., "open mail relay");

  • Spoofing, or otherwise impersonating any other party, falsely stating or otherwise misrepresenting your identity or affiliation in any way, or forge, delete or alter any part of mail packet header or sender identification information in any communication;

  • committing fraud;

  • posting or emailing of scams or "get rich quick" schemes, chain letters, subscribing others to a mailing list without their prior consent, knowledge, or approval;

  • harass, or threaten any party, advocate or otherwise encourage violence against any government, organization, group, individual or property, or provide instruction, information, or assistance in causing or carrying out such violence;

  • send viruses, Trojan horses, or other code or programming intended to damage, interfere with, intercept or expropriate any system, data or personal information;

  • harassing others by "mail-bombs":The sending of many unsolicited email messages where the recipient objects to the content of the material sent;

  • send or receive any material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability;

  • send or receive material containing defamatory, false, or libelous material;

  • send or receive any material that you do not have a right to make available under law or contractual or fiduciary relationships;

In the cases of willful and/or repeated violations of these provisions, the Offender(s) agree to pay Corpsite, a service of Watch Communications. $200.00 for every day the violations occur over and above any fines and damages incurred to Corpsite or its related companies. The Offender(s) also agree to pay any and all legal costs or fees involved with the apprehension and investigations of such activities.

Your failure to comply with this Policy shall result in the suspension or termination of your Service account.


Anti-virus Policy

Use of Corpsite services implies acceptance of our anti-virus policy. All Corpsite services are scanned for files that may harm Corpsite or customer resources. These include, but are not limited to: Virus, Malware, Backdoor, Trojan, Remote Control, Spam, or other malicious intent files, processes, scripts or other media. These types of files, processes, scripts, or other media will be removed immediately from Corpsite systems when identified. Customers are responsible for uploading and maintaining a clean copy of any and all files. Incoming email will be scanned for malicious files and the message will be immediately deleted if malicious content is found.

Due to limitations of anti-virus and anti-malware software, no notification will be sent to any customer when malicious content is removed from any system. Systems are scanned and malicious files removed automatically in an effort to prevent viruses and malicious content from spreading throughout our other servers and the Internet as a whole. Once a system is infected and spreading malicious content, it can cause systems to be blacklisted by third-parties which will either delay or prevent email delivery, access to websites, and even file uploads.


Net Abuse Policy

Goals

Corpsite's goals are to protect system resources, preserve the privacy and security of Corpsite and our customers, and maximize the utility of the Internet, while recognizing Corpsite's position in the Internet community as a whole.

Interpretation

The provisions of this Policy are intended as guidelines and are not meant to be exhaustive.

Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Corpsite reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Security

Any "denial of service" attack, any attempt to breach authentication or security measures, or any unauthorized attempt to gain access to any other account, host or network is prohibited, and will result in immediate service termination, which may be without notice.

E-mail

Using any Corpsite account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail, is prohibited.

Conduct in connection with e-mail that is an obvious nuisance (such as "mail bombing") or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, or piracy) is prohibited.

Forgery of Identity

Falsifying addressing information or otherwise modifying headers to conceal the sender's or recipient's identity, for the purpose of circumventing this Policy, is prohibited. This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.

Copyright, Privacy, and Intellectual Property

Using a Corpsite account to commit, aid or abet any violation of copyright or intellectual property law is prohibited.

This prohibition includes publishing a private e-mail message to third parties, by any means, without the express prior consent of the author.

The e-mail addresses of Corpsite customers are not for sale or commercial distribution to third parties without the express prior consent of the customer.

Cooperation with Other Providers

Using Corpsite's facilities to engage in activities that violate the Terms of Service of any network access provider is prohibited. For example, sending unsolicited commercial e-mail through Corpsite's facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail is prohibited.

Consequences of Violation

Violation of this Policy by a Corpsite customer may result in temporary suspension or permanent termination of service, at Corpsite's sole discretion.

Corpsite does not issue service credits for any outages incurred through service disablement resulting from policy violations or late payment.

Modification

Corpsite reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Please send reports of any activity in violation of this Policy to: support@corpsite.com

 
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